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ACCANect 2022
ACCANect 2022
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FAQ

Frequently Asked Questions



Need to know


How do I set up my profile?
Log into the virtual event platform, go to ‘My Account’ on the top right menu and select 'Edit Profile'.

I can't remember my password
Click 'forgot password' on the login page to reset your password.

Will I need to download specific software or an App?
Specific software is not required. You will be provided with a weblink to the virtual event platform. Google Chrome is the recommended browser. If you typically use Internet Explorer or Safari, we recommend that you download Chrome prior to the event.

What device should I use to watch?
We strongly advise that you participate via your desktop or laptop computer/mac that has good speakers. Mobile devices are supported but the best experience will be through the desktop or laptop computer/mac.

Do I need a microphone or camera to participate?
No. Interaction is via the chat and question functions.

Where can I find an overview of the live sessions?
Go to the 'Program' on the left hand menu. 

How do I watch a live session?
Click 'Watch Live' on the top banner to join.
 
How can I learn more about the speakers?
Information about the speakers can be found on the 'Speakers' page. Click on the speakers to read more about them, their talks, and download their available resources. 

How do I submit a question to the speaker during a session?
At the bottom of the 'Live Stream' page there is a questions section where you submit any questions to the speaker during their talk. Do not use the chat function to ask the speaker a question. The chat function is for engaging with other delegates.